Alleviate the symptoms associated with your menstrual cycle with our dual formula supplement.
Frequently Asked Questions
Hey, how can we help?
Your questions are unique. But some are frequently asked. Need something? We're here to help. Search our FAQs for answers to anything you might be wondering, or choose a category to quickly find the answers you need.
General FAQs
Can I take Key Menstrual or Key Peri & Menopause with Key Collagen?
Yes, a lot of customers do this and find the combination very effective!Can I take Key Peri & Menopause or Key Collagen with HRT?
Yes, they can be used alongside HRT.How do I take my Key Supplements?
Key Menstrual or Key Peri + Menopause: There are 60 tablets in the box, 30 of the Daily Essentials Blend and 30 of the Remedy Blend. Take one of each colour tablet, together, daily with water, after food. We recommend taking them in the morning or afternoon, so you get the energy benefits all day. Store in a cool, dry place. Key Collagen: Drink one sachet daily, straight from the sachet on an empty stomach for best absorption.Where is KeyForHer.com based & where are Key products made?
KeyforHer.com is a female founded, Irish company (Femtech Healthcare Ltd) and we're based in Dublin, Ireland. Our Key products are expertly developed, formulated and manufactured under the strictest health and safety standards, in approved GMP and FDA-registered, state of the art pharmaceutical-grade manufacturing facilities in the EU. We also follow EFSA guidelines. Our products undergo rigorous quality testing and are third party tested. Our women’s health experts and nutritionist-led development team have placed quality and bioavailability at the core of the formulation process to make products you can trust and rely on.Are Key Supplements Vegan?
Key Menstrual and Key Peri + Menopause are Vegan. Key Collagen is not vegan. It is made with grass fed, pasture raised bovine collagen peptides.Are Key Supplements Gluten-Free?
Yes! Key Menstrual, Key Peri + Menopause and Key Collagen are gluten free.Are Key supplements easy to swallow?
Yes, our tablets have a very smooth coating that makes them easy to swallow. You can also break them in half if you’d prefer to take them that way. Key Collagen is in liquid form. It has a lovely pineapple flavour and you drink it straight from the sachet.What if I miss a day?
If you miss an entire day, you can take both doses the next day but we don’t recommend making a habit of it. We recommend leaving the box out where you can see it easily. If you have trouble remembering to take your supplements, you can set a reminder on your phone to remember to take them!How long does it take to start noticing a difference after I start Key Peri + Menopause or Key Menstrual?
Consistency is Key to getting results. Everyone is different, but most people start noticing a change in their mood, sleep, focus, energy levels and some symptoms in the first couple of weeks. For others, it may take a month or two. If you’ve endured your symptoms for years, and you know that your lifestyle may have contributed to them, your body is likely to be depleted of the key micronutrients that support your health and hormones. Give yourself time to allow the nutrients to get to work and stay consistent to maximise your results, so you feel the benefits long term!How long does it take to start noticing a difference after I start Key Collagen?
Consistency and patience are key to seeing results. Commit to consistent daily use and you'll experience the transformative benefits of Key Collagen. When used daily, results can typically be seen within 4-8 weeks or even sooner. Everyone is different, Key customer feedback has shown results after just 4-8 weeks. Evidence based, clinical studies on the active ingredient, VERISOL® Collagen Peptides, have shown that visible results can be seen in 4-12 weeks. Stay consistent and take one every day for best results. You'll be glowing in no time! One of the first things you may notice is an improvement in skin hydration, plumpness and radiance. Your hair and nails may also feel stronger and healthier.How long should I take Key Supplements for?
Key supplements have been created to be taken on an ongoing basis. We recommend taking them continuously to keep feeling the benefits. Our customers love the convenience of getting so many key nutrients in a single dose. There are significant savings to be made by purchasing Key Menstrual or Key Peri + Menopause, they have what you need in one box rather than purchasing multiple products separately.Do I need to take a multivitamin with my Key Menstrual or Key Peri + Menopause?
No, the beauty of these Key products is that it is a dual formula. All you need is in just one box for both overall optimal nutrition and symptom management for your life stage.Why are Key Menstrual and Peri & Menopause the best supplements for women?
Each Key supplement is created and designed around your particular life stage so you can be guaranteed to be getting the right nutrients at the right time of your life. Our dual formula supplements, Key Menstrual and Key Peri + Menopause include two unique blends to support your daily health and help alleviate the symptoms associated with your life stage, be it your menstrual cycle or menopause. Meticulous research and high-quality ingredients come together to provide your body with everything it needs to help you feel your best, all month long. Add in Key Collagen for glowing hair, skin and nails, plus it supports your bones and joints too!What’s the difference between Key and an ordinary multivitamin?
Each Key supplement is created and designed around your particular life stage so you can be guaranteed to be getting the right nutrients and symptom relief at the right time of your life. Your average multi just doesn’t cut it!What else can I do to get the best out of my Key supplements?
Use them as part of a healthy diet and lifestyle. For best results, stay consistent and take them every day. Make sure you are prioritising getting enough sleep, exercise, good nutrition and managing your stress levels too.What does Key Collagen taste like?
Key Collagen has been specially formulated with a natural and tasty pineapple, tropical flavour that is very easy to take. Unlike other collagens, Key Collagen doesn't leave a greasy coating in the mouth or an unpleasant aftertaste!How many sachets are in each box of Key Collagen?
There are 30 sachets in each box and they’ll last a month. Drink one daily and stay consistent for best results.Where do the Collagen Peptides come from?
The active ingredient, VERISOL® Collagen Peptides in Key Collagen is sustainably sourced from the hides of grass-fed bovine collagen peptides, from an approved and trusted European partner with complete traceability. The reason we chose sustainably sourced, Clinically proven, bovine collagen peptides is because it is more easily recognised and absorbed by our bodies and closer to the same collagen as we have. Therefore, it’s more easily absorbed than marine sources. Plus there’s a higher chance of contaminants in marine-sourced collagen and this is a risk we are not willing to take. We only use the patented VERISOL® BioActive Hydrolysed Collagen peptides in Key Collagen because they are evidence based and proven to work. Only the best for us and our customers!What is the source of your ingredients?
All of our ingredients are sourced from reliable, safe and approved raw ingredient suppliers in Europe. We guarantee the highest quality ingredients go into our products.What testing has Key been put through?
We quality control test all ingredients before production and then again with independent third party final testing on all finished products. Key products are made under current Good Manufacturing Practices guidelines, in a GMP approved and FDA Registered Manufacturing Facility.Can I shop for Key products in stores?
You can shop us 24/7 on KeyForHer.com with fast delivery to your door. We do not have Key products in retail stores. This allows us to make better products for you, without the extra hefty retailer mark up on top. It's a win-win for Key customers!
Health Related
Can I take Key Menstrual or Key Peri + Menopause with other supplements?
You can take Key Collagen alongside any other Key supplement. Firstly, you don’t need an extra multivitamin. Yes, you can take other supplements but make sure that you’re not doubling up on any particular vitamins. Key is designed to support you from the inside out, with two key blends: your Essentials Blend, which gives you all the daily vitamins and minerals your body relies on, and your Remedy Blend, which includes complexes full of well-researched nutraceuticals and high-quality herbal and botanical ingredients which have been used for centuries in traditional medicine.Can I take Key Peri & Menopause and Key Collagen with HRT?
Key Peri & Menopause and Key Collagen may be used alongside HRT.Can I take Key while taking prescribed medications?
Key supplements are natural products but as with any nutritional supplement, we recommend that you consult your doctor or healthcare practitioner before use.Can I take Key supplements with my contraceptive pill / coil?
As far as we are aware you can, but it is always best to check with your doctor if taking any medication before starting a new supplement.Can I take Key Menstrual or Key Peri & Menopause with endometriosis?
We have had some great feedback from women who have endometriosis, that Key supplements have brought them some relief, possibly thanks to all the anti inflammatory ingredients. Key Menstrual and Key Peri + Menopause have quite a few anti-inflammatory natural ingredients that work synergistically with the rest of the vitamins and minerals and the combination seems to be helping. These include Curcumin, Black pepper, Shatavari, French Maritime Pine Bark, Vitamin A, C, D3, Zinc and Magnesium. (plus ginger and celery seed in Key Menstrual). They seem to be helping in a very positive way! This may not happen for everybody but you would still be getting over 38 high-quality essential nutrients every day into your system. We would recommend staying on it for a few months, to see how you get on and if you're happy with it, you can stay on it.Can I take Key For Peri & Menopause or Key Collagen if I had a hysterectomy?
We have quite a few customers that are on both Key Peri & Menopause and Key Collagen post hysterectomy! If you have any concerns, just ask your doctor. All of the ingredients are listed on the product pages. Key Peri & Menopause is designed to help support everyday health and naturally ease the symptoms associated with perimenopause, menopause and post-menopause. It’s all-natural and nutritionist formulated with vitamins, minerals, herbals and botanicals that are Key for this life stage. Key products can also be taken alongside HRT too.Can I keep taking Key Peri & Menopause after my menopause?
Many women still experience symptoms of menopause even after their periods have stopped. Yes, you can keep taking it as long as you need it.Can I take Key Peri & Menopause after having cancer?
This needs to be discussed with your doctor or oncologist. Key Peri & Menopause contains natural plant-based phytoestrogens from Red clover, Soy Isoflavones, Hops and Sage. These work on estrogen receptors to help bring symptom relief from Hot flashes and night sweats etc. It depends on your circumstances and for some people doctors say yes so it's best to check first with them. The ingredients are listed on each product page.Can I take Key on antidepressants (SSRI meds)?
None of our products contain 5-HTP, St John's Wort or L-Tryptophan, which can potentially affect the medication. If you do take any supplements or any of our Key products, we recommend taking them 4 hours away from any medication so that they all have a chance to absorb properly. If you have any questions about this, chat with your doctor.Can I take Key on Thyroid medication?
The customers that do take it, take their supplements 4 to 6 hours away from their medication so that everything has its own chance to absorb. It's always a good idea to check with your doctor or pharmacist if you have a medical condition or are taking medication before starting a new supplement.Can I take Key with haemochromatosis?
Both Key Menstrual and Key Peri & Menopause contain a daily 5mg of Iron. This is 37.5% of the recommended daily amount, so you’d need to check with your doctor. The iron is contained in the ‘Essential blend’ for each product. This is the white tablet. There’s nothing stopping you only taking the ‘Remedy Blend’ part of the supplement (the coloured tablet) if you really want it! It doesn’t contain any iron and it has all the important herbals and botanicals to help with symptoms. Key Collagen doesn’t contain any iron.Can I take Key Collagen if I am pregnant?
We recommend consulting your doctor before taking a new supplement while pregnant.Can I take Key Collagen if I am breastfeeding?
We always recommend talking with your healthcare professional or doctor first, as nutritional needs can vary when breastfeeding. However, as a dietary supplement, Collagen Peptides are generally recognized as safe (GRAS) by the FDA. Key Collagen Ingredients explained: Verisol® Collagen Peptides - tiny hydrolyzed, bio-active collagen molecules, that are clinically proven to absorb and work, unlike other collagen products. Collagen is already present in the body. Hyaluronic Acid improves skin dryness and increases hydration and is already present in the body. Vitamin C contributes to the formation of collagen. Biotin, Zinc and Vitamin C contribute to the maintenance of normal hair, skin & nails. Copper & Zinc help to protect cells from oxidative stress. You naturally get these vitamins from foods too. Resveratrol contains Polyphenols that have antioxidant and anti-ageing properties. These are naturally present in grapes and dark chocolate.
Delivery, Accounts, Orders & Subscriptions
How do log into my Key account?
Once you have bought a Key product subscription, you'll have a Key account, so you can manage it. Click on the person icon at the top right hand corner of the main page to log in. From here, you can manage any subscriptions. You can pause, skip, or cancel orders and change your info / address / email etc. If you have problems logging in, please contact us at hello@keyforher.com and let us know the name, address and phone number associated with your account. We'll be happy to help you log into your account!Is it easy to cancel? How do the subscriptions work? Is there a contract or minimum time?
No minimum Contracts, no obligation to stay with it. It's for your convenience and very easy to manage within your Key Account. We have multiple options for our auto renew subscriptions, 1 box monthly, 3 boxes every 3 months, 6 boxes every 6 months or 12 boxes every 12 months. All subscriptions come with free shipping. Subscriptions are more sustainable for the environment as they require less shipping. You can easily change the next order date, skip or cancel and manage your key subscription within your key customer account. To cancel an upcoming order, you have to cancel BEFORE your next order processes. You can see your next order date within your key account.How do I track my order?
You'll receive an email with the tracking link when your order ships. You can also log in to your Key account, click on 'Order History' to see tracking links. You will receive emails to let you know when your order is confirmed and shipped!I'm ordering from the UK or US, will I be charged customs?
No! We cover that for you! The price you see at checkout is the full price you pay. No customs charges will be incurred. 😃How long does my delivery take?
We provide a tracked delivery service. Delivery is usually within 2-3 working days in Ireland and UK. Please allow 3-5 working days for US orders. During busy periods, please allow up to 5 working days.Do you have a KeyForHer.com / Key For Her discount coupon code for first-time orders?
Yes! You can use the code CUSTOMERSERVICE for 10% off sitewide on your first order, sitewide! This can’t be used on items that are already on sale or with other discount codes. Only one promotion code or discount, can be used at a time.How do I Reactivate my cancelled subscription?
You can set up a new subscription or log into your key account and click on Reactivate.If I cancel my subscription after an order triggers, will that order still ship?
Yes, it will still ship from the fulfilment centre. Due to the volume of orders we receive, our picking, packing and shipping is done by a third party fulfilment centre. Once an order triggers, the label is printed automatically and we cannot stop it at that point. If you want to edit, cancel or pause your subscription, it needs to be done before your next processing date.Can I just order one month to try?
Yes, If you’d like to purchase an order from us, but aren’t sure if you’re ready for a subscription, you can choose the one-off purchase at checkout or choose the monthly subscription and pause or cancel when you like!When will I receive my subscription order?
Depending on what subscription option you originally chose, renewals are processed every month, 3, 6, or 12 months, starting from when you ordered. If you log into your Key account, it will show you the date when your order is next due to trigger again. You can edit this within your account to process earlier or push the date out if needs be. You're in full control of it! You can log into your key account by clicking on the person icon at the top of the page.I forgot my password!
No problem! Just click the person icon in the top right corner to access your account. If you forgot your password, type in your email address and click 'forgot password'. Then you'll be emailed a link to reset your password.Can I change the email address on my account?
Yes, you can. Log in to your account and you’ll find all your account settings can be updated there.What is your Returns Policy?
If we have made an error with your order, or you have received your order in a damaged or faulty condition, you can return it to us within 14 days of the date you received the item, unopened (with any seals intact) and we will issue a full refund. Please note: We can only accept the return of opened items if they are faulty. Please contact us at hello@keyforher.com for return authorisation before returning any products. Unopened products may be returned within 14 days of purchase for a refund, minus shipping/handling and a restocking fee of €3.50. Return shipping is paid for by the customer.
Search:
Can I take Key Menstrual or Key Peri & Menopause with Key Collagen?
Yes, a lot of customers do this and find the combination very effective!Can I take Key Peri & Menopause or Key Collagen with HRT?
Yes, they can be used alongside HRT.How do I take my Key Supplements?
Key Menstrual or Key Peri + Menopause: There are 60 tablets in the box, 30 of the Daily Essentials Blend and 30 of the Remedy Blend. Take one of each colour tablet, together, daily with water, after food. We recommend taking them in the morning or afternoon, so you get the energy benefits all day. Store in a cool, dry place. Key Collagen: Drink one sachet daily, straight from the sachet on an empty stomach for best absorption.Where is KeyForHer.com based & where are Key products made?
KeyforHer.com is a female founded, Irish company (Femtech Healthcare Ltd) and we're based in Dublin, Ireland. Our Key products are expertly developed, formulated and manufactured under the strictest health and safety standards, in approved GMP and FDA-registered, state of the art pharmaceutical-grade manufacturing facilities in the EU. We also follow EFSA guidelines. Our products undergo rigorous quality testing and are third party tested. Our women’s health experts and nutritionist-led development team have placed quality and bioavailability at the core of the formulation process to make products you can trust and rely on.Are Key Supplements Vegan?
Key Menstrual and Key Peri + Menopause are Vegan. Key Collagen is not vegan. It is made with grass fed, pasture raised bovine collagen peptides.Are Key Supplements Gluten-Free?
Yes! Key Menstrual, Key Peri + Menopause and Key Collagen are gluten free.Are Key supplements easy to swallow?
Yes, our tablets have a very smooth coating that makes them easy to swallow. You can also break them in half if you’d prefer to take them that way. Key Collagen is in liquid form. It has a lovely pineapple flavour and you drink it straight from the sachet.What if I miss a day?
If you miss an entire day, you can take both doses the next day but we don’t recommend making a habit of it. We recommend leaving the box out where you can see it easily. If you have trouble remembering to take your supplements, you can set a reminder on your phone to remember to take them!How long does it take to start noticing a difference after I start Key Peri + Menopause or Key Menstrual?
Consistency is Key to getting results. Everyone is different, but most people start noticing a change in their mood, sleep, focus, energy levels and some symptoms in the first couple of weeks. For others, it may take a month or two. If you’ve endured your symptoms for years, and you know that your lifestyle may have contributed to them, your body is likely to be depleted of the key micronutrients that support your health and hormones. Give yourself time to allow the nutrients to get to work and stay consistent to maximise your results, so you feel the benefits long term!How long does it take to start noticing a difference after I start Key Collagen?
Consistency and patience are key to seeing results. Commit to consistent daily use and you'll experience the transformative benefits of Key Collagen. When used daily, results can typically be seen within 4-8 weeks or even sooner. Everyone is different, Key customer feedback has shown results after just 4-8 weeks. Evidence based, clinical studies on the active ingredient, VERISOL® Collagen Peptides, have shown that visible results can be seen in 4-12 weeks. Stay consistent and take one every day for best results. You'll be glowing in no time! One of the first things you may notice is an improvement in skin hydration, plumpness and radiance. Your hair and nails may also feel stronger and healthier.How long should I take Key Supplements for?
Key supplements have been created to be taken on an ongoing basis. We recommend taking them continuously to keep feeling the benefits. Our customers love the convenience of getting so many key nutrients in a single dose. There are significant savings to be made by purchasing Key Menstrual or Key Peri + Menopause, they have what you need in one box rather than purchasing multiple products separately.Do I need to take a multivitamin with my Key Menstrual or Key Peri + Menopause?
No, the beauty of these Key products is that it is a dual formula. All you need is in just one box for both overall optimal nutrition and symptom management for your life stage.Why are Key Menstrual and Peri & Menopause the best supplements for women?
Each Key supplement is created and designed around your particular life stage so you can be guaranteed to be getting the right nutrients at the right time of your life. Our dual formula supplements, Key Menstrual and Key Peri + Menopause include two unique blends to support your daily health and help alleviate the symptoms associated with your life stage, be it your menstrual cycle or menopause. Meticulous research and high-quality ingredients come together to provide your body with everything it needs to help you feel your best, all month long. Add in Key Collagen for glowing hair, skin and nails, plus it supports your bones and joints too!What’s the difference between Key and an ordinary multivitamin?
Each Key supplement is created and designed around your particular life stage so you can be guaranteed to be getting the right nutrients and symptom relief at the right time of your life. Your average multi just doesn’t cut it!What else can I do to get the best out of my Key supplements?
Use them as part of a healthy diet and lifestyle. For best results, stay consistent and take them every day. Make sure you are prioritising getting enough sleep, exercise, good nutrition and managing your stress levels too.What does Key Collagen taste like?
Key Collagen has been specially formulated with a natural and tasty pineapple, tropical flavour that is very easy to take. Unlike other collagens, Key Collagen doesn't leave a greasy coating in the mouth or an unpleasant aftertaste!How many sachets are in each box of Key Collagen?
There are 30 sachets in each box and they’ll last a month. Drink one daily and stay consistent for best results.Where do the Collagen Peptides come from?
The active ingredient, VERISOL® Collagen Peptides in Key Collagen is sustainably sourced from the hides of grass-fed bovine collagen peptides, from an approved and trusted European partner with complete traceability. The reason we chose sustainably sourced, Clinically proven, bovine collagen peptides is because it is more easily recognised and absorbed by our bodies and closer to the same collagen as we have. Therefore, it’s more easily absorbed than marine sources. Plus there’s a higher chance of contaminants in marine-sourced collagen and this is a risk we are not willing to take. We only use the patented VERISOL® BioActive Hydrolysed Collagen peptides in Key Collagen because they are evidence based and proven to work. Only the best for us and our customers!What is the source of your ingredients?
All of our ingredients are sourced from reliable, safe and approved raw ingredient suppliers in Europe. We guarantee the highest quality ingredients go into our products.What testing has Key been put through?
We quality control test all ingredients before production and then again with independent third party final testing on all finished products. Key products are made under current Good Manufacturing Practices guidelines, in a GMP approved and FDA Registered Manufacturing Facility.Can I shop for Key products in stores?
You can shop us 24/7 on KeyForHer.com with fast delivery to your door. We do not have Key products in retail stores. This allows us to make better products for you, without the extra hefty retailer mark up on top. It's a win-win for Key customers!Can I take Key Menstrual or Key Peri + Menopause with other supplements?
You can take Key Collagen alongside any other Key supplement. Firstly, you don’t need an extra multivitamin. Yes, you can take other supplements but make sure that you’re not doubling up on any particular vitamins. Key is designed to support you from the inside out, with two key blends: your Essentials Blend, which gives you all the daily vitamins and minerals your body relies on, and your Remedy Blend, which includes complexes full of well-researched nutraceuticals and high-quality herbal and botanical ingredients which have been used for centuries in traditional medicine.Can I take Key Peri & Menopause and Key Collagen with HRT?
Key Peri & Menopause and Key Collagen may be used alongside HRT.Can I take Key while taking prescribed medications?
Key supplements are natural products but as with any nutritional supplement, we recommend that you consult your doctor or healthcare practitioner before use.Can I take Key supplements with my contraceptive pill / coil?
As far as we are aware you can, but it is always best to check with your doctor if taking any medication before starting a new supplement.Can I take Key Menstrual or Key Peri & Menopause with endometriosis?
We have had some great feedback from women who have endometriosis, that Key supplements have brought them some relief, possibly thanks to all the anti inflammatory ingredients. Key Menstrual and Key Peri + Menopause have quite a few anti-inflammatory natural ingredients that work synergistically with the rest of the vitamins and minerals and the combination seems to be helping. These include Curcumin, Black pepper, Shatavari, French Maritime Pine Bark, Vitamin A, C, D3, Zinc and Magnesium. (plus ginger and celery seed in Key Menstrual). They seem to be helping in a very positive way! This may not happen for everybody but you would still be getting over 38 high-quality essential nutrients every day into your system. We would recommend staying on it for a few months, to see how you get on and if you're happy with it, you can stay on it.Can I take Key For Peri & Menopause or Key Collagen if I had a hysterectomy?
We have quite a few customers that are on both Key Peri & Menopause and Key Collagen post hysterectomy! If you have any concerns, just ask your doctor. All of the ingredients are listed on the product pages. Key Peri & Menopause is designed to help support everyday health and naturally ease the symptoms associated with perimenopause, menopause and post-menopause. It’s all-natural and nutritionist formulated with vitamins, minerals, herbals and botanicals that are Key for this life stage. Key products can also be taken alongside HRT too.Can I keep taking Key Peri & Menopause after my menopause?
Many women still experience symptoms of menopause even after their periods have stopped. Yes, you can keep taking it as long as you need it.Can I take Key Peri & Menopause after having cancer?
This needs to be discussed with your doctor or oncologist. Key Peri & Menopause contains natural plant-based phytoestrogens from Red clover, Soy Isoflavones, Hops and Sage. These work on estrogen receptors to help bring symptom relief from Hot flashes and night sweats etc. It depends on your circumstances and for some people doctors say yes so it's best to check first with them. The ingredients are listed on each product page.Can I take Key on antidepressants (SSRI meds)?
None of our products contain 5-HTP, St John's Wort or L-Tryptophan, which can potentially affect the medication. If you do take any supplements or any of our Key products, we recommend taking them 4 hours away from any medication so that they all have a chance to absorb properly. If you have any questions about this, chat with your doctor.Can I take Key on Thyroid medication?
The customers that do take it, take their supplements 4 to 6 hours away from their medication so that everything has its own chance to absorb. It's always a good idea to check with your doctor or pharmacist if you have a medical condition or are taking medication before starting a new supplement.Can I take Key with haemochromatosis?
Both Key Menstrual and Key Peri & Menopause contain a daily 5mg of Iron. This is 37.5% of the recommended daily amount, so you’d need to check with your doctor. The iron is contained in the ‘Essential blend’ for each product. This is the white tablet. There’s nothing stopping you only taking the ‘Remedy Blend’ part of the supplement (the coloured tablet) if you really want it! It doesn’t contain any iron and it has all the important herbals and botanicals to help with symptoms. Key Collagen doesn’t contain any iron.Can I take Key Collagen if I am pregnant?
We recommend consulting your doctor before taking a new supplement while pregnant.Can I take Key Collagen if I am breastfeeding?
We always recommend talking with your healthcare professional or doctor first, as nutritional needs can vary when breastfeeding. However, as a dietary supplement, Collagen Peptides are generally recognized as safe (GRAS) by the FDA. Key Collagen Ingredients explained: Verisol® Collagen Peptides - tiny hydrolyzed, bio-active collagen molecules, that are clinically proven to absorb and work, unlike other collagen products. Collagen is already present in the body. Hyaluronic Acid improves skin dryness and increases hydration and is already present in the body. Vitamin C contributes to the formation of collagen. Biotin, Zinc and Vitamin C contribute to the maintenance of normal hair, skin & nails. Copper & Zinc help to protect cells from oxidative stress. You naturally get these vitamins from foods too. Resveratrol contains Polyphenols that have antioxidant and anti-ageing properties. These are naturally present in grapes and dark chocolate.How do log into my Key account?
Once you have bought a Key product subscription, you'll have a Key account, so you can manage it. Click on the person icon at the top right hand corner of the main page to log in. From here, you can manage any subscriptions. You can pause, skip, or cancel orders and change your info / address / email etc. If you have problems logging in, please contact us at hello@keyforher.com and let us know the name, address and phone number associated with your account. We'll be happy to help you log into your account!Is it easy to cancel? How do the subscriptions work? Is there a contract or minimum time?
No minimum Contracts, no obligation to stay with it. It's for your convenience and very easy to manage within your Key Account. We have multiple options for our auto renew subscriptions, 1 box monthly, 3 boxes every 3 months, 6 boxes every 6 months or 12 boxes every 12 months. All subscriptions come with free shipping. Subscriptions are more sustainable for the environment as they require less shipping. You can easily change the next order date, skip or cancel and manage your key subscription within your key customer account. To cancel an upcoming order, you have to cancel BEFORE your next order processes. You can see your next order date within your key account.How do I track my order?
You'll receive an email with the tracking link when your order ships. You can also log in to your Key account, click on 'Order History' to see tracking links. You will receive emails to let you know when your order is confirmed and shipped!I'm ordering from the UK or US, will I be charged customs?
No! We cover that for you! The price you see at checkout is the full price you pay. No customs charges will be incurred. 😃How long does my delivery take?
We provide a tracked delivery service. Delivery is usually within 2-3 working days in Ireland and UK. Please allow 3-5 working days for US orders. During busy periods, please allow up to 5 working days.Do you have a KeyForHer.com / Key For Her discount coupon code for first-time orders?
Yes! You can use the code CUSTOMERSERVICE for 10% off sitewide on your first order, sitewide! This can’t be used on items that are already on sale or with other discount codes. Only one promotion code or discount, can be used at a time.How do I Reactivate my cancelled subscription?
You can set up a new subscription or log into your key account and click on Reactivate.If I cancel my subscription after an order triggers, will that order still ship?
Yes, it will still ship from the fulfilment centre. Due to the volume of orders we receive, our picking, packing and shipping is done by a third party fulfilment centre. Once an order triggers, the label is printed automatically and we cannot stop it at that point. If you want to edit, cancel or pause your subscription, it needs to be done before your next processing date.Can I just order one month to try?
Yes, If you’d like to purchase an order from us, but aren’t sure if you’re ready for a subscription, you can choose the one-off purchase at checkout or choose the monthly subscription and pause or cancel when you like!When will I receive my subscription order?
Depending on what subscription option you originally chose, renewals are processed every month, 3, 6, or 12 months, starting from when you ordered. If you log into your Key account, it will show you the date when your order is next due to trigger again. You can edit this within your account to process earlier or push the date out if needs be. You're in full control of it! You can log into your key account by clicking on the person icon at the top of the page.I forgot my password!
No problem! Just click the person icon in the top right corner to access your account. If you forgot your password, type in your email address and click 'forgot password'. Then you'll be emailed a link to reset your password.Can I change the email address on my account?
Yes, you can. Log in to your account and you’ll find all your account settings can be updated there.What is your Returns Policy?
If we have made an error with your order, or you have received your order in a damaged or faulty condition, you can return it to us within 14 days of the date you received the item, unopened (with any seals intact) and we will issue a full refund. Please note: We can only accept the return of opened items if they are faulty. Please contact us at hello@keyforher.com for return authorisation before returning any products. Unopened products may be returned within 14 days of purchase for a refund, minus shipping/handling and a restocking fee of €3.50. Return shipping is paid for by the customer.
